FAQ

The New Kajee Travels developed a System to make the Booking system easy for you. From here you can easily book a seat for your travel and you can change your booking seat or cancel it. we have updated some questions here to solve your doubts. you can check your all answers from here.

A: Gujarat Travels provides a 100% refund if the bus is missed due to Gujarat Travels, However, if the bus is missed due to any other reason not directly related to NEW KAJEE Travels no refund is provided.

A: New KAJEE Travels Provide Safe, Reliable, Clean and On-Time Travel Service.
Some of the advantages of dealing with us are:

  • You can choose your seat.
  • You can book your bus tickets online, by phone, or in person.
  • You can choose from buses based on boarding points, timing and bus type.

A: Yes, such facility is provided but it is limited to Mobiles only.

A: Not at all! A passenger can use any card to pay for the ticket, not necessarily their own. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus.

A: No. Gujarat Travels does not requires its customers to go through a tedios registration process.

A: Not at all!, but you can can use our ongoing offer benefits.

A: No. the Sms/Email that is sent to your mobile can be produced at the time of boarding and you will be allowed to travel.

A: a copy of the ticket would have been sent to you by e-mail when you booked it. Please take a printout of that mail and produce it at the time of boarding. If you have not received the ticket e-mail. please call any of our call centers and our executive will re-send you a copy by mail.

A: 1. PHONE BOOKING: the customer has to call the call center of New Kajee on contact numbers (75685 02436) – then he has to place a request for a particular service, and his seat will be kept on the phone booking. It is your responsibility to collect the ticket from our office before 2 Hours of departure lest it will be canceled in auto appropriation. If he does not confirm, the relevant seat will be released.
A: 2. ONLINE BOOKING: This facility is available through New Kajee web site www.newkajeebooking.com with the help of debit card, credit card and net banking.
A: 3. AGENT BOOKING: The customer has to approach the authorized booking agent of New Kajee and buy a ticket on payment of request fare.
A: 4. GT COUNTER BOOKING: The customers have to approach our offices.

A: It is possible, you can call on Help Line: 9116448585 / 75685 02436.

A: Yes, You can change your Seat, Boarding Address and Mobile No. After the Modification, Please take the updated Print of the Ticket.

A: Personal luggage like briefcases and suitcases are allowed.

A: Yes, The Tickets booked online can be cancelled only online

A: You need to click on Modify Ticket Link provided on home page , ok the terms and conditions and click on the link continue then you need to enter your ticket number and e-mail id or phone number that was provided at the time of booking and click on cancel ticket.

A: You can track the exact location of your bus throughout the journey using the link sent to your registered mobile through the SMS 1hour before of your bus station departure time.

A: As a matter fact, the amount so shown as deducted is not transferred to our travels A/C .It is a small technical failure that occurs when to persons try simultaneously for the same seat, in this case you can contact in our customer care – 75685 02436, and our executive help you for booking the seat.

A: Transactions on NEW KAJEE Travels are very safe. We use the best-in-class security and the transactions done are secure.

A: Yes, we have loyalty program, in which we are provide discount benefits to our regular costumers.

A: The different payment options are

  •  Credit card
  •  Debit card
  • Internet banking (Internet-enabled online bank account)
  • UPI
Let's Talk
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Welcome to New Kajee Travels
Give us an opportunity to Make your Travel Excellent.
Contact: 9116448585
Website: www.newkajeebooking.com